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FAQs

How does it work?

Fund by Cell website makes it very easy to raise money online for your cause. In less than a minute, you'll be able to create your account, personalize your fundraising campaign and share it with the people in your life. With Fund by Cell website, the money you collect for your cause goes directly to you. There are no deadlines or limits - each donation you receive is yours to keep. Raising money for any cause, yourself or a loved one has never been easier. You can give us a call anytime from (415) 997-0200 if you have questions.

What can I raise money for?

Most people use Fund by Cell website to raise money for themselves, a friend or loved one during life's important moments. This includes things like medical expenses, Events, crisis, education costs, volunteer programs, youth sports, funerals & memorials - even animals & pets. It can be any type of cause to raise money online. The possibilities are endless!

Is it safe?

Your Fund by Cell campaign features the very best in secure payment encryption technology. Not only are your donors' online payments safe, your money is stored securely until you're ready to request a withdrawal via electronic bank transfer.

How do I get my money?

Once your fundraising campaign begins receiving online donations, you can easily request a withdrawal at any time. Don't worry, withdrawing money does not affect the progress on your Fund by Cell campaign. Simply click the 'Withdraw Funds' tab from the top dropdown on the dashboard and follow the on-screen instructions. You can withdraw your balance directly to your bank account. Withdrawals typically appear in your bank 2-5 business days after they're initiated.

How long do withdrawals take?

Most withdrawals take between 5 and 7 business days. You can choose between an electronic bank transfer or paper check delivery during the withdrawal process.

Can I raise money for a friend?

Of course! Fund by Cell has created an easy way for your beneficiary to securely access the funds you have raised. Through Fund by Cell, they will be given direct access to the money you have raised for them. Please note, you will not be able to enter their check or bank information during the withdrawal process, they will need to do this themselves. Wepay will ask you if you want to link your friend’s bank account so your friend can withdraw the money.

Are you a Charity or Non-Profit?

Charities can use the platform to raise money. However individuals cannot start a campaign and say they are going to give the money to a charity unless the campaign is a sponsored campaign through our Partners Portal (insert link?). You will see the name of the charity at the top of the campaign page if the campaign is managed by a charity or non-profit.

Campaigns cannot offer a financial incentive to donate, such a share of ownership in their business.

However, if you are a registered charity with Fund by cell, we can help you register with WePay. We are providing a support for the payment service, but cannot be held responsible for the charity or non-profit’s actions or usage of money.

In order to create a Fund by Cell Certified Charity campaign, you must send a copy of your Letter of Determination issued by the IRS of 501(c)(3) status to our team at info@fundbycell.com. If you need further assistance please call us at (415) 997-0200 and we will guide you through the rest.

Note: Churches may also include a Form 990, W-9, or SS-4 if a Letter of Determination is not available.

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